Record Requests & Privacy

RECORDS, TRANSCRIPTS AND ARCHIVES

Start your record request here

Find the right path for transcripts, diplomas, student records, CRA letters, and other document requests, with clear direction on where to go next.

Secondary School Transcripts

Replacement Diplomas

Proof of Education in English or French Letters

Other Record Requests include:

Personal Records

Start with the current school (for current students) or the last DSBN school attended (for former students). Learn More

Request by Authorized Party

Requests by authorized parties should be directed to FOIRequests@dsbn.org and managed as a Freedom of Information Request. Learn More

Correction to Personal Information

Start with the current school (for current students) or the last DSBN school attended (for former students). Learn More

General Records

Start with the DSBN department best associated with the information you are requesting. Learn More

REQUESTING TRANSCRIPTS WHEN

Applying to Ontario-based Colleges & Universities

OCAS and OUAC provide the fastest service for post-secondary institutions in Ontario to receive your Official Transcript. You will be able to track the status of your post-secondary application and transcript request through your OCAS/OUAC account.

When applying to Ontario Colleges or Universities through OCAS or OUAC, former DSBN students will have the option to order a transcript as part of the online registration process. The Official Transcript fee ($20) will be added to the on-line application and processed directly by OCAS or OUAC. OCAS/OUAC will forward your Official Transcript to your college/university choices. When you apply to more than three colleges or three universities, OCAS/OUAC will advise if you require additional copies of your Official Transcript and any related additional fees.

For the OCAS/OUAC Application process, you will require your Ontario Education Number (OEN), which can be found on your report cards or previous transcripts. For students who attended school prior to 2002 (i.e. before OEN existed) or do not know their OEN, please enter nine zeroes (000-000-000) in the OEN section during your application.

When applying for College or University in Ontario, you can request your Transcripts through one of the two application services:

Canada Revenue Agency (CRA) Requests

Parents requesting Canada Revenue Agency (CRA) letters must make a written request to the school currently attended by their child(ren). The school will provide registration and residency information in a letter for CRA purposes. If the student is no longer attending a DSBN school, the parent must contact the Area Superintendent’s office for the applicable DSBN school where the child last attended to prepare the CRA letter.

RECORDS CENTRE

Hours of Operation

September to June (school year):

Monday to Friday, 8:30 a.m. to 12:00 p.m and 1:00 p.m. to 4:00 p.m (except statutory holidays)

July and August (summer break):

Monday to Thursday 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m. (closed Fridays and statutory holidays)

Please note that the DSBN Education Centre and Record Centre offices will be closed the last two weeks of July for the annual summer shutdown. Any record requests received during the summer shutdown, will be addressed upon staff’s return. Responses may take longer than normal depending on the volume of requests received.

Contact Information

Secondary School Transcripts, Replacement Diplomas and Proof of Education in English Letters, contact:

For the Balance of Other Record Requests not covered by the Transcript Services Office (i.e. FOI Requests), contact:

DSBN Records Centre – Transcripts Services Office

Legal Services/FOI Coordinator

191 Carlton Street
St. Catharines, ON L2R 7P4
Phone: 905-641-1550, ext. 54157
E-mail: transcripts@dsbn.org

191 Carlton Street
St. Catharines, ON L2R 7P4
Phone: 905-641-1550, ext. 54144
Fax: 905-641-5060
E-mail: FOIRequests@dsbn.org